Payment
What are our charges?
- Initial appointment £90 – Currently discounted to £80 (Up to 60 minutes)
- Follow up appointment £90 – Currently discounted to £80 (Up to 60 minutes)
What methods of payment do we accept?
- Payment can be made at the time of the appointment with cash, or online via BACS payment.
- A receipt will be supplied to you following payment.
Do you accept private medical insurance?
- Currently, we do not accept private medical insurance.
- However, we are currently working towards accepting private medical insurance in the near future.
- We would be happy to supply you with a receipt from your treatment.
- Please check with your insurance provider that they are happy to reimburse you from your receipt BEFORE agreeing to treatment, as refunds cannot be given.
Do you offer online appointments?
- Whilst we prefer to do face to face appointments, in certain circumstances we would be happy to offer our expertise to patients that live further away via an online consultation.
- Please call 07960 832171 to discuss your requirements.
What should I expect from my appointment?
What happens at my initial appointment?
- We will first take a detailed medical history about you, your problem, your past medical history and any medications that you might be taking.
- A comprehensive physical examination will be performed, to establish what is wrong.
- Depending on the physical examination findings, we will then devise a treatment plan to help you achieve your goals.
- A comprehensive exercise program will be sent to you via e-mail after your appointment finishes, so that you can continue to practice in your own time.
How long is my initial appointment?
- Your initial appointment lasts for approximately 60 minutes, which includes assessment and treatment.
- A comprehensive exercise program will be sent to you via e-mail after your appointment finishes, which is included in the cost of the initial appointment.
What information do I need to supply for my initial appointment?
- Any relevant information about your condition will help your physiotherapist understand your medical condition better.
- If you have any copies of any x-rays, MRI’s, CT scans, Ultrasound reports, letters from consultants, hospital discharge reports, etc, then please have them available at the time of your initial appointment.
What clothes should I wear?
- Please wear loose fitting clothing, that allows us to examine the affected body part.
- For example, shorts would be ideal to assess a leg injury, whilst a sleeveless t-shirt would be useful when assessing a shoulder issue.
- We will ensure that we always protect your modesty.
How many treatment sessions will I need?
- This question will be different for everyone, depending on your condition.
- The number and frequency of appointments will depend on your injury, your medical history, your diagnosis, and what goals you would like to achieve.
- For example, a simple ports injury might only require a one-off appointment. However, for patients who have recently had surgery, or patients who have been in hospital and lost a lot of muscle strength might require additional sessions.
- You can feel confident that you will never experience any ‘hard sell’ tactics, nor any pressure to book additional sessions.
- We are only interested in helping you to achieve your goals.
What happens if I need to cancel my appointment?
- If you need to cancel, then please inform us as soon as possible, so we can offer that appointment to another patient.
- We reserve the right to charge for a cancellation less than 24 hours in advance.
- Please call us on 07960 832171
General information
What appointment times do you offer?
- We are currently offering afternoons, evenings and weekend appointments, seven days a week.
- Please call 07960 832171 to discuss your requirements.
Do I need to be referred by my GP?
- No, you do not need to be referred by your GP.
- You can simply call 07960 832171 to book an appointment.
How do I check that my physiotherapist is fully qualified?
- All of our physiotherapists are registered with the Health and Care Professions Council (HCPC). You can check their details on the HCPC website.
- Our physiotherapists are also registered with the Chartered Society of Physiotherapy (CSP).
- All of our physiotherapist are also enhanced DBS checked.